Troubleshooting

prerequisites

1. About page.
2. User Guides page (especially the "General Guide" and "Control Window" sections).

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Image or video file not opening after clicking "Start" in the "Setup Window"

Simply change the name of the file to 00 then a number. For example 001.png, 007.mp4, 002.mkv etc.
This issue is related to the opencv library.

Camera takes a lot of time to open after I click "Start" in the "Setup Window"

This is probably because the camera you are using is an external camera and it is not installed correctly. If you use your internal camera for your laptop (write 1 after the "Input Type" field after you have selected "Camera" in the "Setup Window") the issue should not happen. Sometimes the external camera takes a lot of time (around 30 seconds for an average computer). This might be because of the way the camera was installed or because of the driver.